The use of empathy in UX
One of the pitfalls of being an ‘expert’ is the belief that you know what is best for the end user. If you are a designer, you risk operating from your opinions rather than the opinions of the users you are designing for. When developing software, it is so important to get UI and UX right; it is the user who will decide whether the software is easily usable and valuable and ultimately, whether the software is a success.
Mental Health Treatment in a Mobile World
The prevalence of mental health concerns is widely known and exists across all populations. However, despite the recent popularization of the issue, those who are suffering from anxiety, depression and other mental health conditions do not always seek professional help. There are a myriad of studies that look at help-seeking behaviour amongst young people in particular; the vast majority of these look at barriers to help-seeking: